FIRST has several convenient options for insureds to make their loan payments.
To mail your payment directly to FIRST, please refer to your billing statement to confirm payment address information.
If your account number is 16-digits long, please mail to our Chicago lockbox:
If your account number begins with 900-, please mail to our Carol Stream lockbox:
Direct Debit (ACH Debit)
FIRST’s ACH Debit service allows your clients to make their payments automatically. Every month, FIRST will debit the payment amounts from insureds' bank accounts.
The most traditional payment option, FIRST sends each insured a billing statement approximately eighteen (18) days before an installment is due. The insured simply uses the payment stub and the enclosed return envelope to make the payment.
If insureds desire, FIRST can create a coupon book at the beginning of the loan. Insureds can then send in the appropriate coupon with each payment.
Pay-By-Web gives insureds 24/7 access to make an online payment using their bank accounts by logging into their premium finance account through firstinsurancefunding.com/services/insured-services.
Pay-By-Phone also gives insureds 24/7 access to make a payment from their bank account. Insureds can access this feature by calling 1-800-837-2511, selecting option 1 and following the prompts.
FIRST accepts Visa, Mastercard, American Express and Discover credit and debit card payments through our credit card payment provider, SecureNet Payment Systems. Insureds can access this feature by logging into their account from firstinsurancefunding.com/services/insured-services and selecting the "Pay by Credit Card" link.
Through Western Union, cash payments may be made.
*A convenience fee applies for these options. Please allow up to one business day for payments to post to your account.
**Western Union charges will apply for all Western Union payments. Please allow up to one business day for payments to post to your account.
If you are interested in more information about FIRST's payment options, please contact us or e-mail us at firstname.lastname@example.org .